CYBRARIAN® Public Computer Automation

Customer Support

Technical Support team

Good morning, our offices open at 9:00 am Eastern on Thursday.
For the quickest response, please use the links below.

We're Here to Help

Friendly professional customer service, ready and able when you need us.

Unlimited Tech Support, Training, Installation, User Enhancements, Upgrades, and all Updates are always FREE.

We respect your availability, so you always choose the date/time whenever you interact with us.

What's New

Learn about the latest features we've added.

Feature Requests

Our customers play an important role in the development of new features for our software products. Need an enhancement or a new feature? Just ask! We provide enhancements FREE of charge.


Sometimes our offices are closed so we can spend time with friends and family sharing smiles and good food. Here's a list of our Holiday Closings

Technical Support Request

We are constantly working to improve our platform and offer the best experience for our libraries. However, we are aware that some issues may arise from time to time, and we appreciate your feedback and patience as we resolve them.

Computers Affected:

Describe the Issue:

Please wait for confirmation. Thank you.
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